How can we help?
Answers to common questions, plus a direct line to us. Real humans reply — usually within 2 business days.
FAQ
How do I contact support?
Use the form on this page or email support@wecantcode.com. Include the app name, your device model and iOS version. We reply within 2 business days.
How do I restore my purchases?
Open the app, go to Settings, and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to buy.
How do I get a refund?
Apple handles all App Store payments, so refunds are requested through Apple at reportaproblem.apple.com. We can't issue refunds directly, but we're happy to help if something isn't working.
How do I cancel a subscription?
On your iPhone open Settings → [your name] → Subscriptions, choose the app and tap Cancel Subscription. Apple's guide: support.apple.com/118428.
How do I delete my account or data?
See our data deletion page. You can delete everything right inside the app, or ask us to do it.
The app crashed or isn't working. What should I try?
Update to the latest version from the App Store, restart your device, and make sure iOS is up to date. Still stuck? Send us a note — screenshots help a lot.
Which devices are supported?
Our apps support recent iPhones and iPads. Each app's page lists its minimum iOS version.
Do you sell my data?
No. Never. See our privacy policy for the details.