Privacy policy
Last updated November 8, 2026
The short version: we collect as little as we can, we never sell your data, and you can ask us to delete it at any time.
This policy explains how [WeCantCode Inc. — your registered legal name] ("We Can't Code", "we", "us") handles information when you use our iOS apps (the "Apps") and this website (together, the "Services").
1. Information we collect
Information you give us
- Contact details (name, email) when you email us, use a support or contact form, or join our mailing list.
- Content you create inside an App. Unless an App's page says otherwise, this stays on your device or in your own iCloud account and we cannot see it.
- Account information if an App offers sign-in (for example, Sign in with Apple). With Sign in with Apple you can choose to hide your real email address.
Information collected automatically
- Crash and diagnostic data — if you have enabled "Share with App Developers" in iOS, Apple provides us anonymised crash reports.
- Usage analytics — [Remove if unused. If you use analytics (e.g. TelemetryDeck, Firebase), name them and describe what's collected.]
- Purchase information — Apple processes all payments. We receive confirmation that a purchase happened, never your card details.
- Website data — our website host (Wix) may use cookies and collect standard log data such as IP address and browser type. You can manage cookies using the banner on our site.
What we don't collect
We do not collect precise location, contacts, photos, health data or advertising identifiers unless an App clearly asks for permission and explains why. We do not track you across other companies' apps and websites.
2. How we use information
- To provide, maintain and improve the Apps.
- To answer your support requests and messages.
- To send product news only if you subscribed (unsubscribe at any time).
- To fix bugs, prevent abuse and keep the Services secure.
- To comply with legal obligations.
Where the law requires a legal basis (e.g. GDPR), we rely on performance of a contract, our legitimate interests in running and improving our Services, your consent (which you can withdraw), and legal obligations.
3. How we share information
We never sell or rent your personal information, and we don't share it for cross-context behavioural advertising.
We share information only with service providers who help us run the Services and who must protect it:
| Provider | Purpose |
|---|---|
| Apple (App Store, iCloud, TestFlight) | App distribution, payments, crash reports, optional cloud sync |
| Wix.com | Website hosting, forms, mailing list |
| [Email provider, e.g. Google Workspace] | Answering support email |
| [Analytics / crash tools, if any] | [Purpose] |
We may also disclose information if required by law, to protect rights and safety, or as part of a business transfer (in which case this policy will continue to apply).
4. Children's privacy
Our Services are designed to be safe for families. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your country) without verifiable parental consent. If an App is in the App Store Kids category, it contains no third-party analytics or advertising and any external links or purchases are behind a parental gate.
If you believe a child has given us personal information, contact privacy@wecantcode.com and we will delete it.
5. Data retention
We keep personal information only as long as needed: support emails for up to 2 years after the conversation ends, mailing list details until you unsubscribe, and account data until you delete your account. Anonymised diagnostic data may be kept longer to improve the Apps.
6. Your rights and choices
Depending on where you live (including Canada under PIPEDA, the EU/UK under GDPR, and California under the CCPA/CPRA), you may have the right to:
- access the personal information we hold about you;
- correct inaccurate information;
- delete your information (see delete your data);
- receive a copy of your data in a portable format;
- object to or restrict certain processing, and withdraw consent;
- complain to your local data protection authority.
To make a request, email privacy@wecantcode.com. We'll respond within 30 days and won't discriminate against you for exercising your rights.
7. Security
We use reasonable technical and organisational measures to protect information, including encryption in transit and Apple's built-in device and iCloud protections. No method is 100% secure, but we take it seriously and will notify you and the authorities of a breach where required by law.
8. International transfers
Our service providers may process information outside your country, including in the United States and Canada. Where required, we rely on appropriate safeguards such as standard contractual clauses.
9. App-specific details
Each App's App Store listing includes an Apple "App Privacy" label summarising what it collects. Details for each App:
| App | Data collected | Linked to you? |
|---|---|---|
| App One | [e.g. None / Crash data only] | [No] |
| App Two | […] | […] |
| App Three | […] | […] |
10. Changes to this policy
We'll update this page when our practices change and revise the "Last updated" date. For significant changes we'll give notice in the Apps or by email where appropriate.
11. Contact us
[WeCantCode Inc. — your registered legal name]
[Street address, City, Province/State, Postal code, Country]
Email: privacy@wecantcode.com
Privacy officer: [Name of person responsible for privacy]